Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at contact@theclothingco-tcc.com

Returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Shipping charges of PKR 200 applies to any returns or exchanges to be borne by the customer. 

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. Shipping charges of PKR 200 applies to any returns or exchanges to be borne by the customer.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


To start a return, you can contact us at contact@theclothingco-tcc.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@theclothingco-tcc.com. 

Shipping

We charge a fixed delivery fees of PKR 200 per order across Pakistan. Our delivery is limited to Pakistan only. 

Free shipping on order above Rs 2,500

We use trusted third party courier services to get your orders delivered within a reasonable time. Expect to receive your orders within 5-7 business days from the date of your order.